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Synclo for hospitalityHospitality.
Fill rooms, events and tables, and bring guests back.
Synclo CRM tracks group, corporate and event sales alongside every guest's history and preferences, so your sales team closes more groups and your guests come back more often.
Enquiry2
Proposal1
Site visit1
Tentative1
Definite1
Alci sent the wedding proposal with ballroom availability and 3 menu packages.
Why sales stall in hospitality.
The same problems come up in almost every company we meet in this industry.
Planners send the same RFP to five hotels; the fastest complete proposal wins.
Tentative bookings block space and then quietly lapse.
Preferences and history are not shared between stays and outlets.
“I build every proposal from scratch.”
“Group blocks hurt our rates because sales cannot see demand.”
“A regular guest arrived and nobody knew.”
How Synclo CRM grows sales in hospitality.
Five practical ways, each with a real-world example of Alci at work.
Proposals in minutes
Alci builds event and group proposals from live space, room availability and package templates.
In practiceA 300-guest wedding RFP gets a complete proposal with floor plans and menus the same afternoon.
Option management
Every tentative booking has a deadline; Alci follows up and releases space automatically.
In practiceAlci releases a lapsed option for the ballroom and offers the date to the waiting list.
Group pricing with revenue in mind
Sales sees forecast demand and displacement before quoting group rates.
In practiceAlci suggests moving a group to the following week where demand is lower and rates can be better.
Corporate accounts
Track corporate agreements, production and renewals.
In practiceAlci shows an airline produced 2,900 room nights against a 2,000 commitment, a strong basis for renewal.
Guests who come back
One guest profile across rooms, restaurants and spa, with preferences and occasions.
In practiceAlci reminds the team that a returning guest's anniversary is during their stay.
Alci at work in hospitality.
Pick a request, or type your own. This is what your team sees in Synclo.
Demo with sample company data.
Meetings that decide, not report.
Alci prepares the numbers before anyone walks in, answers questions live, and turns decisions into tasks.
Before
- Alci prepares new enquiries, options expiring, forecast occupancy and VIP arrivals.
During
- Sales and revenue agree group rates and space decisions with demand on screen.
After
- Proposals, holds and guest preparations are created automatically.
One short briefing aligns sales, revenue and operations every day.
- 07:00Pack ready
Alci prepares new enquiries, options expiring, forecast occupancy and VIP arrivals.
- 09:05Question in the room
“Which tentative bookings expire this week?”
- 09:06Alci answers
6 options expire this week worth AED 840K. I sent reminders to all planners; 2 have already confirmed.
- 09:20Decisions captured
Proposals, holds and guest preparations are created automatically.
Works alongside the tools you already use.
Keep what works. Synclo connects to it, brings the data into one view, and lets Alci act on it.
Hotel systems
Sales channels
Payments
Finance
Connections run through Synclo integrations, file imports and our open API. Tell us what you use and we will confirm exactly how each one connects before you start.
The Synclo modules hospitality teams use most.
Every module and Alci are part of one system and one subscription.